Please read these terms carefully before using the Lucky Starz platform. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to the terms set out below.
These cards summarise the most important areas of our Terms & Conditions. The full terms below take precedence in all cases.
You must be at least 21 years old and located in the Philippines to register and use Lucky Starz. One account per person. False information during registration may result in account closure.
All transactions are processed in Philippine Peso. Withdrawals require completed KYC verification. Funds must be used for gaming purposes only and cannot be transferred to other accounts.
You are responsible for keeping your login credentials confidential. Lucky Starz will never ask for your password via email or chat. Enable OTP verification for an additional layer of account protection.
Promotional offers are subject to their own specific terms. Lucky Starz reserves the right to modify or withdraw promotions at any time. Abuse of promotions may result in account suspension.
Lucky Starz supports responsible gaming. Players may request self-exclusion, deposit limits, or account cooling-off periods at any time through the Responsible Gaming page.
Lucky Starz reserves the right to suspend or close accounts that violate these terms, engage in fraudulent activity, or are found to belong to individuals under the age of 21.
By creating a Lucky Starz account, accessing the website at luckystarz.app, or using any service offered on the platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. These terms form a binding agreement between you and Lucky Starz.
Lucky Starz reserves the right to update or revise these terms at any time. Material changes will be communicated to registered users. Continued use of the platform following any update constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
To register and use Lucky Starz, you must:
Lucky Starz reserves the right to request identity verification (KYC) at any time. This may include a valid Philippine government-issued ID, proof of address, and other documents as required. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending investigation.
If you provide false information during registration — including falsifying your age — your account will be closed immediately, all winnings forfeited, and any deposits returned at Lucky Starz's discretion after deducting any costs incurred.
Your Lucky Starz account is personal to you. You must not share your login credentials with any third party, allow another person to access your account, or create or use an account on behalf of another person.
You are solely responsible for all activity that occurs under your account. If you believe your account has been accessed without your authorisation, you must notify Lucky Starz support immediately at [email protected].
Lucky Starz uses OTP-based authentication and SSL encryption to protect your account. You should also take reasonable steps to protect your own credentials — use a strong, unique password and do not access your account on shared or public devices where your login details may be compromised.
Lucky Starz will never contact you to request your password. If you receive a communication claiming to be from Lucky Starz asking for your password, treat it as fraudulent and report it to us.
All deposits to your Lucky Starz account must be made from a payment method in your own name. Lucky Starz does not accept deposits from third parties. All transactions are processed in Philippine Peso (PHP).
Accepted payment methods include Philippine online and mobile banking, bank transfers, and local e-wallets such as GCash and Maya. Lucky Starz does not accept credit cards or cryptocurrency as deposit methods for gaming or wagering transactions.
Deposits are credited to your account balance upon successful processing. Lucky Starz is not responsible for delays caused by third-party payment providers. Minimum and maximum deposit amounts may apply and will be displayed at the time of transaction.
By depositing, you confirm that the funds originate from a legitimate source and are not the proceeds of any unlawful activity.
Withdrawals may only be processed to a payment method registered in your name. Before your first withdrawal, you must complete KYC identity verification. Lucky Starz reserves the right to request additional documentation before processing any withdrawal.
Withdrawals are processed within the timeframes specified in the platform's cashier section, subject to verification status and payment provider processing times. Lucky Starz is not liable for delays attributable to third-party providers.
Lucky Starz reserves the right to withhold or delay a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these terms, or an ongoing investigation into your account.
All games and bets on Lucky Starz are subject to the specific rules applicable to each game type. It is your responsibility to familiarise yourself with these rules before playing. Game-specific rules are available within each game interface.
In the event of a dispute regarding bet settlement, the decision of Lucky Starz is final. If a technical error or malfunction affects a game or bet, Lucky Starz reserves the right to void the affected bets and return stakes to player accounts.
Lucky Starz does not guarantee that any game will be available at all times. Scheduled maintenance, technical issues, or third-party provider downtime may result in temporary unavailability of specific games or services.
Sports bets are settled in accordance with the official result of the relevant event from the recognised governing body or official source. In the event of event cancellation, postponement, or abandonment, bets will be handled in accordance with the applicable sports betting rules for that event type.
From time to time, Lucky Starz may offer promotions, bonuses, or cashback programmes to registered players. All such offers are subject to their own specific terms and conditions, which will be communicated at the time the offer is made.
Unless otherwise stated in the specific promotion terms, promotional offers are available to one account per person, per household, and per device. Lucky Starz reserves the right to withhold or reverse a promotional benefit if it reasonably believes the offer has been claimed in bad faith, through collusion, or in breach of promotion terms.
Lucky Starz does not guarantee the continued availability of any promotion. Promotional offers may be modified, suspended, or withdrawn at any time without prior notice.
Lucky Starz is committed to responsible gaming. We provide tools to help players manage their gaming activity, including the ability to set deposit limits, session time limits, and to request temporary cooling-off periods or permanent self-exclusion. These tools are accessible through the Responsible Gaming page.
If you believe you may have a problem with gambling, we encourage you to make use of these tools and to seek support from independent organisations. Lucky Starz does not offer any service that constitutes professional counselling, but we will cooperate with any requests related to self-exclusion and will enforce exclusions across the platform.
Gaming is entertainment and no outcome is guaranteed. Lucky Starz will never represent or imply that any game, strategy, or betting pattern will result in a guaranteed profit or reduce the house advantage to zero.
The following conduct is strictly prohibited on the Lucky Starz platform:
Lucky Starz reserves the right to suspend, restrict, or permanently close an account engaged in prohibited conduct, forfeit all associated balances and winnings, and report the conduct to relevant authorities where required.
Lucky Starz provides the platform on an "as is" basis. While we take reasonable measures to ensure availability and accuracy, we do not warrant that the platform will be uninterrupted, error-free, or free from technical issues at all times.
To the fullest extent permitted by applicable law, Lucky Starz shall not be liable for indirect, incidental, or consequential losses arising from use of the platform, including but not limited to loss of winnings due to technical failures, loss of data, or interrupted access caused by factors beyond our reasonable control.
Nothing in these terms limits Lucky Starz's liability for fraud, gross negligence, or any liability that cannot be excluded under Philippine law.
These Terms & Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
If you have any questions about these Terms & Conditions or need assistance with your account, please contact the Lucky Starz support team. Our support staff are available 24/7 for registered members.
Contact: [email protected] — please include your registered username in all correspondence for faster resolution.
Register your free account, fund it in Philippine Peso, and explore live casino, slots, sports betting, and bingo — all in one place.